Menu
Q: Is Avathor available for purchase as a medical device?
A: No, Avathor is currently in the process of medical device certification. Once certification is completed, the product will be available for purchase.
Q: Can I pre-order Avathor?
A: Yes, you can place a pre-order, but delivery will only occur after the medical device certification.
Medical Device Certification and Avathor Status
Q: Is Avathor a medical device?
A: Currently, Avathor is in the certification phase. It can only be considered an officially recognized medical device after registration in the Medical Device Registry.
Q: What happens if certification is not obtained?
A: If the product does not obtain certification by the expected date, all pre-orders will be canceled and payments will be fully refunded, using the same payment methods used by the customer.
Q: When will I be charged for my pre-order?
A: The payment will be charged at the time of booking, but the order will only be considered valid upon completion of the medical device certification.
Q: Can I cancel my pre-order?
A: Yes, you can cancel your pre-order at any time before certification as a medical device and receive a full refund.
Q: When will I receive my Avathor if I pre-order it now?
A: Delivery will begin only after the completion of medical device certification. We will update you via email with the exact timing.